Murmmr is a small San Francisco design house.
I'm Greg Long. I founded GAMAGO in 2001 and sold it in 2017. Murmmr is what came next — one product, made without compromise, by the best manufacturers I could find.
The team is small by design: Ericka, Peter, Jeremy, and Enrique. We work with six family-run European manufacturers to produce each Object. Every material is chosen. Every dimension is specified. Nothing is accidental.
We ship to the lower 48 US states. For international orders, contact us at info@murmmr.com.
Ashtray sets ship in custom wooden crates made by Schnurr Holzverpackungen in Germany — a 130-year-old company. The lid is secured by six Phillips head screws. You’ll need a screwdriver to open it.
Please allow 2–3 business days for order processing. USPS is our domestic carrier.
Each ashtray set is individually numbered and ships with a Proof of Originality — our guarantee of authenticity and provenance. Keep it. It cannot be replaced.
We modeled the system on how Banksy’s representatives, Pest Control, validate his work.
Inside your crate you’ll find one half of a hand-torn letterpress card, designed by Jeremy Tinder and printed at Aesthetic Union in San Francisco. The back carries a unique three-word passphrase. The card is numerically matched to your Object.
We hold the other half — along with a record of the tear pattern, passphrase, and number — on file. Together, they form an unreproducible proof. To authenticate a product, contact us directly.
We encourage you to register your product with us. Register here.
We accept returns of unused products within 30 days of delivery. The item must be in original condition, in original packaging, with its Proof of Originality included. No ashes.
Engraved products cannot be returned.
To initiate a return, email us first at info@murmmr.com. Do not ship without confirmation. Return shipping is the buyer’s responsibility.
Refunds are processed within 5–8 business days of receipt and inspection.
If your product arrived damaged or defective, contact us immediately at info@murmmr.com.
Handwash only. No dishwasher.
For regular cleaning, use the included polishing cloth — avoid the embroidered area. For deeper cleaning, use a citrus-based cleaner on the crystal and Brasso on the metal components.
To disassemble: use a coin to unscrew the handle and damper. The damper is heavy — hold it. Do not overtighten when reassembling.
You can reach us by emailing:
info@murmmr.com
Our mailing address is:
Murmmr, Inc.
PO Box 121
3701 Sacramento St
San Francisco, CA 94118
